Most payments of Housing Benefit are made every 4 weeks. This means that over 1 year, 13 payments will be made. Payments are made in arrears.

Payments are made to the tenant directly into their bank account.

You can view your benefit entitlement and your next payment date in your account.

You will have need to login or sign up for an account to view this information.

We cannot answer any questions about your rent. You will need to contact your landlord.

Your assessment letter will tell you how your benefit entitlement was calculated. Help with understanding your letter can be found on our decision notice explanation.

Use a benefit calculator to see how much Housing Benefit you will be entitled to.

Make sure you report your change of circumstances.

In some circumstances we will be able to pay your benefit straight to your landlord. You can request this by contacting us. 

You can apply for benefits using our application page. 

Use a benefit calculator to see if you are entitled to any benefits.

This may be because we are waiting for information from you.

View your requests to see the status of your application.

Help with understanding your assessment letter can be found here.

The Government put a limit on the total amount of out of work benefits that working age people can receive.

The reason for the cap is so that no family or individual out of work will receive more in welfare benefits than the average family or individual could reasonable expect to earn from working.

The Benefit Cap will be applied if the income is above these limits: